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Terms of Use

Last Updated: April 27, 2025

Please read these Terms of Use carefully before accessing or using any services provided by Qumarenvia ("we," "us," or "our"). By accessing or using our platform, website, or any related services, you agree to be bound by these Terms of Use. If you do not agree to these terms, you must not use our services.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any part of our services, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms of Use in full. Your continued use of the services following any updates to these terms constitutes your acceptance of the revised terms.

2. Description of Services

Qumarenvia provides personalized SEO promotion strategy development services delivered through an online platform. Our services include, but are not limited to:

We reserve the right to modify, suspend, or discontinue any aspect of the services at any time with reasonable notice where practicable.

3. User Accounts

3.1 Account Registration

To access certain features of the platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for all activity that occurs under your account.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at help@qumarenvia.com if you suspect any unauthorized access to or use of your account. We will not be liable for any loss or damage resulting from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if we determine that you have violated these Terms of Use, engaged in fraudulent activity, or used the services in any manner that could cause harm to us, other users, or third parties.

4. Acceptable Use Policy

You agree to use the services only for lawful purposes and in a manner consistent with these Terms of Use. You must not:

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, materials, software, branding, methodologies, and tools made available through the platform are the exclusive property of Qumarenvia or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms of Use grants you any ownership rights in our intellectual property.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your personal or internal business purposes in accordance with these Terms of Use. This license does not permit any resale or commercial exploitation of our services or content.

5.3 Your Content

You retain ownership of any content, data, or materials you submit to the platform ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing the services to you. You represent that you have all necessary rights to grant this license.

6. Payment and Billing

6.1 Fees

Access to certain services may require payment of fees as described on our platform. All fees are quoted in the applicable currency and are due in advance unless otherwise stated. We reserve the right to change our fees at any time with reasonable notice.

6.2 Payment Processing

Payments are processed through third-party payment providers. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You are responsible for all applicable taxes and charges associated with your use of the services.

6.3 Refunds

Refund eligibility is subject to our Refund Policy, which forms part of these Terms of Use. Generally, fees paid for completed services or sessions are non-refundable. Please contact us at help@qumarenvia.com if you have questions about a specific transaction.

6.4 Disputes

If you believe an error has occurred in billing, you must notify us within 30 days of the charge. We will investigate and respond to valid billing disputes in a timely manner.

7. Privacy and Data Protection

Your use of the services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy. We are committed to handling your personal information responsibly and securely.

8. Third-Party Services and Links

The platform may contain links to or integrations with third-party websites, tools, or services. These third-party services are not under our control, and we are not responsible for their content, privacy practices, or terms. The inclusion of any third-party link or integration does not imply endorsement by us. You access third-party services at your own risk and subject to their own terms and conditions.

9. Disclaimers and Limitation of Liability

9.1 Service Disclaimer

The services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the services will be uninterrupted, error-free, or free of harmful components. We do not guarantee specific outcomes or results from the use of our SEO strategy services, as results depend on numerous factors beyond our control including search engine algorithm changes, market conditions, and your own implementation efforts.

9.2 Limitation of Liability

To the fullest extent permitted by applicable law, Qumarenvia and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the services, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any claims arising under these Terms of Use shall not exceed the total fees paid by you to us in the three months preceding the event giving rise to the claim.

9.3 Indemnification

You agree to indemnify, defend, and hold harmless Qumarenvia and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the services, your violation of these Terms of Use, or your infringement of any third-party rights.

10. Service Availability and Modifications

We strive to maintain continuous availability of the platform but do not guarantee uninterrupted access. The platform may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We reserve the right to modify or discontinue features of the services at any time. Where material changes are made, we will endeavor to provide reasonable advance notice.

11. Confidentiality

In the course of receiving our services, you may be provided with proprietary information, strategies, methodologies, or materials that are confidential in nature. You agree not to disclose, reproduce, or distribute such confidential information to any third party without our prior written consent. This obligation of confidentiality survives the termination of these Terms of Use.

12. Communications and Notices

By registering for an account, you consent to receive electronic communications from us, including service updates, billing information, and promotional materials. You may opt out of non-essential communications at any time. Notices to us should be sent to help@qumarenvia.com or by post to 30 Eric Ave, Scheepershoogte, Kariega, 6229, South Africa. Notices from us will be delivered to the email address associated with your account.

13. Modifications to These Terms

We reserve the right to update or modify these Terms of Use at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notification to your registered email address. Your continued use of the services after any such changes constitutes your acceptance of the updated Terms of Use. We encourage you to review these terms periodically.

14. Termination

Either party may terminate the service relationship at any time. You may terminate your account by contacting us at help@qumarenvia.com. We may terminate or suspend your access to the services immediately and without prior notice if you breach these Terms of Use or if we are required to do so by law. Upon termination, your right to use the services will immediately cease. Provisions of these Terms of Use that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, and limitations of liability.

15. Severability and Waiver

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Qumarenvia with respect to your use of the services and supersede all prior agreements, understandings, and representations relating to the same subject matter.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:

We aim to respond to all inquiries within a reasonable timeframe.

By using the services of Qumarenvia, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.